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Can't publish or create new page in WP version 4.3 - 2. page

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Julian Flynn
Participant

It seems like you reuploaded theme and didn’t update it in the Appearances menu.

Also just to note because you talked about future practice. Before you update WP it says to create a backup, which is recommended. That way if an issue like this happens again you simply revert to the previous version where you do not have issues. Once in awhile WP does updates that can make a theme’s coding obsolete. That won’t help you now, but just for future practice like I said above.

 

edit: and I’m not affiliated with this theme at all or developer, I’m just saying my theme update came through fine (to your earlier message).

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Ünsal Korkmaz
Keymaster

Did you still not see update?

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Kevin
Participant

I have looked all over – I dont see ANYWHERE where to “update” a theme.  The only option I have is to upload the zip as a new theme.  I see nothing under appearance that allows or permits a theme update manually.

I still have no update registering automatically for this theme – NO UPDATE is showing

Unfortunately, I am aware of the backup deal – I would just think this would not be an issue but it evidently is and when your managing 10 – 15 different sites with different themes – it turns into a pain real quick.

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Ünsal Korkmaz
Keymaster

Basically for some reason, your site cant connect to firmasite.com. Can you tell me your website address? If you dont wanna write it in here, you can send it via http://theme.firmasite.com/contact-us/

Btw, your another option is delete Firmasite Base theme from your site and re-upload new version. This can be a solution while we find your problem.

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Kevin
Participant

Here is one of the sites:  http://fastestpontiacsever.com/

I assume that if I delete the theme and then re-install im going to lose anything and everything I have configured in the theme – correct?  Everything customized option in the theme will be back to its default?

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Ünsal Korkmaz
Keymaster

No. You will lose background image setting only. Probably widgets position will lost but not widgets’ itselfs.

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Kevin
Participant

Ok – deleted firmasite base off one site.  Used Firmasite free.  Re installed the firmasite base .zip from the new file / download section of shop.  2.1.2.2 I believe.  AS SOON AS I did that, I got an update notification for Advaced Custom Fields Pro.  Tried to create a new web page – same result – does not work.  Post still does not work

Am I the only one having this issue?  Im not using a bunch of crazy plugins or anything special other than woocommerce……

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Profile photo of Ünsal Korkmaz
Ünsal Korkmaz
Keymaster

You can disable ALL plugins then try. If its working, try to enable plugins 1 by 1 and try each time. You can find problematic plugin in this way.

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Kevin
Participant

It seems the major conflict was with Advanced Custom Fields Pro (which is required by the theme?)  Seems those guys (ACF) wanted paid and it somehow disabled the theme update.  Once I got once site updated to ACF 5.3 guess what showed up – The firmasite base theme update!

 

I still have this error:  Your theme (FirmaSite Base) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

2 sites using woocommerce have spots that do not work.  Ie T shirt sizes are gone and can not be selected.

Any ideas

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Ünsal Korkmaz
Keymaster

Glad you found problem. There will be a new update soon that includes WooCommerce updates.

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Kevin
Participant

How long is “soon”?  Not a good situation having online stores that do not work – most especially after sending out an email blast.

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Ünsal Korkmaz
Keymaster

This week but cant give exact date.

A tip for future:
Dont update big plugins like WooCommerce, BuddyPress immediately. Wait for theme update to prevent those type of situations. For example, you can update safely if its 2.3.1 to 2.3.2 but wait for theme if its 2.3 to 2.4.

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