Ok, this was my mistake. I thought the code should be all numbers so I originally took off the word “order.” I copied and pasted the whole code this time and the license code worked.
I then deleted Firmasite from the (unactivated) themes completely, leaving Firmasite Base as the selected theme. Then I was able to deactivated ACF – FirmaSite Custom Fields plugin. However when I went to delete it and all the files it showed me another plugin that it wanted to remove files from also, Advanced Custom Fields By Elliot Condon. I backed out from deleting the files and have left both deactivated.
Then I went back to the theme page and selected customize for Firmasite Base. Now the url points to Firmasite Base, but it is still displaying nothing on the page to customize.
It will take some time to go through the rest of the plugins to disable them one at a time. It’s not a benign process, as I discovered when I had to re-register for one plugin all over again and redo the settings. I’ll let you know what I come up with.
thank you, Patrice
