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- Firmasite Base Customize Not Showing Anything
I trimmed the word “order” off the front and there were two underscores in the middle. Should I be including “order” and removing the underscores?
Your license code is something like this: (ofc i changed it)
order_52ecyuf53ab1f8_am_XNyWtdal9tc
And your mail adress which is registered is writing near your license code in your shop account panel in this page. If you cant handle it, send me your website’s admin account username and password to my mail address and i can check it personally. (you can temporary change password to something and revert to your original after i complete it). You can read my mail from http://firmasite.com/
Ok, this was my mistake. I thought the code should be all numbers so I originally took off the word “order.” I copied and pasted the whole code this time and the license code worked.
I then deleted Firmasite from the (unactivated) themes completely, leaving Firmasite Base as the selected theme. Then I was able to deactivated ACF – FirmaSite Custom Fields plugin. However when I went to delete it and all the files it showed me another plugin that it wanted to remove files from also, Advanced Custom Fields By Elliot Condon. I backed out from deleting the files and have left both deactivated.
Then I went back to the theme page and selected customize for Firmasite Base. Now the url points to Firmasite Base, but it is still displaying nothing on the page to customize.
It will take some time to go through the rest of the plugins to disable them one at a time. It’s not a benign process, as I discovered when I had to re-register for one plugin all over again and redo the settings. I’ll let you know what I come up with.
thank you, Patrice
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